Our Policies

PAYMENTS: We require a valid credit card or debit card is required when booking. Then cash only(exact amount please)is required the day of arrival.

DEPOSIT- $50 for inflatables, $100 game truck & packages, partial payment for chairs, tables, tents, or any add ons. 

CONSULTATIONS: Someone needs to be at the residence .We do a free consultation for every party using the mobile game trailer. The consultation consists of us coming out analyzing to see if the mobile game trailer will fit on your street.

REFUND/CANCELLATION POLICY: There will be a $25 cancellation fee for all parties or events canceled after payment is received. There will be $100 for all parties or events canceled after payments received and within 30days of scheduled event. NO REFUND in the event of 2 hour party reservation being canceled within 14 days of your event. NO REFUND in the event of 3+ hour Event reservation being canceled within 30 days of your event. Funday Party Rentals will make every effort to postpone your event, with no penalty, to another date should cancellation be necessary.

For holidays we charge more this goes for all holidays.

TRAVEL/FUEL SURCHARGE: We charge a $15 delivery for all services.A Travel/Fuel surcharge is applied for locations in excess of 30 miles from zip code 28227

BAD WEATHER:
Funday Party Rentals mobile game trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heat and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm, tropical storm or hurricane) please contact us to begin the rescheduling.

BAD WEATHER INFLATABLES: If the weather conditions are forecast to be unfavorable (greater than 50% chance of precipitation during your rental time frame), you have the option to reschedule your event 24 hours prior to delivery. Any payment(s) you have made will transfer over to the rescheduled date. It is extremely dangerous for anyone to jump in the units if they are wet and are not intended to be. Additionally, our units are ELECTRICAL. Blowers and extension cords can NOT get wet. This includes the water units, which are designed to keep water inside the units with any run off going away from blower. We will NOT set up a unit if the wind speed exceeds 20 miles per hour. CHILDREN’S SAFETY IS OUR PRIORITY.

SUPERVISED CHILDREN:
FUNDAY PARTY RENTALS does require a parent or responsible adult to be present inside or just outside of the trailer at all times.

ALCOHOL/DRUGS:
You may serve alcohol at a FUNDAY PARTY RENTAL event or party; however, we may require an on-site security surcharge and/or security deposit when alcohol is being served. We may and reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served. Drugs of any sort will not be tolerated in or around the FUNDAY PARTY RENTALS equipment. Any observed use of illegal narcotics or legal narcotics used in an illegal manner will result in the termination of the party immediately.

DAMAGE/INJURY:
FUNDAY PARTY RENTALS or any of it’s employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, FUNDAY PARTY RENTALS reserves the right to charge the client’s credit card for damages to the trailer or and of our(INFLATABLES, COTTON-CANDY MACHINE, POPCORN MACHINE, GAME TRAILER, GAMES, CONAPY TENT, CHAIRS & TABLES) equipment resulting from the careless or willful damage of same by client’s guests. FUNDAY PARTY RENTALS or their employees assume no responsibility for any injuries sustained on the client’s property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

NEGLIGENCE & ABUSE TO INFLATABLES: All our equipment is commercial quality and will not be damaged by normal use. However, you are responsible for any theft, damage, or cleaning costs not related to ordinary use or wear and tear, which includes (but is not limited to) cutting or tearing of the vinyl or netting, damage due to overturning, overloading, exceeding rated capacities, improper use, abuse, or using non-approved items such as silly string, confetti, toys, baby oil, food & drink, candy, paint, etc. IT IS THE CUSTOMER’S RESPONSIBILITY TO KEEP THE UNIT CLEAN DURING RENTAL. We sanitize each unit after use, but any ALOT OF dirt, ALOT OF mud, food or drink found to be inside a unit, the customer will be responsible for and an additional cleaning fee of $100 will be charged. 

WATERSLIDE DEFLATION: If you deflate a water slide, you must first turn the water off and empty the pool! Failure to do this will flood your yard and result in extra charges for additional labor and equipment required to pick up a slide that’s full of water.

FOOD/DRINK:
FUNDAY PARTY RENTALS does not allow any food or drinks into the video game theater. Please have your guests consume them outside of the trailer prior to entering.

SLUMBER PARTY TEEPEE RENTALS: We do not provide body pillow due to hygiene reasoning. The smaller pillows are only used for decorations ONLY. We understand that kids will be kids. However, dye stains such as red, purple or oils left on sheets, fabric, mattresses, pillows  & etc. If we are unable to get them out you will be charged to replaced that item.  

PICTURES:
While your party is in effect the Game Coach will be taking pictures of the party from inside the trailer. You will then be able to view these pictures on FUNDAY PARTY RENTALS Facebook & Instagram Fan Page (FUNDAY PARTY RENTALS) . If you do not want our Game Coach taking these pictures or posting them on the Fan Page please notify us via Email prior to the party. This is a service we provide to our guests so they can be sure to capture their party as it happens

TIPS:
The Game Coach is there to make sure that your group is making the most of our high-tech fun. He or she tutors, inspires and entertains. Tipping for good service is a great idea, but not required.

FUNDAY PARTY RENTAL GAME TRUCK/TRAILER:
When the truck pulls up, we will try to park in the most level & flat area or logical spot to accommodate your party. Sometimes, we park in your neighborhood street, so you might want to let your neighbors know (in case they may object) or let us know if you have a preferred spot for us. We might also have to block a driveway. **Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. Our truck and trailer combination is very long and we will need a minimum of 55 feet of space to park. Additionally our Game Coach will never disconnect the truck from the trailer at a party/event without prior approval nor park off of a hardened surface.

INFLATABLE SETUP SURFACES: The preferred (and safest) setup surface for inflatables is grass. We put down an oversize tarp and stake the inflatables down to the ground. We DO NOT set up on dirt, rocks, sand, or sloped ground. We can also set up on driveways, concrete, asphalt, or indoors. These types of setups require sandbags for anchoring and foam padding at the entrances and exits for safety. (additional fees apply)

VIDEO GAME RATINGS:
FUNDAY PARTY RENTALS will not play any “M” rated or higher game in the video game theater without a request from the client prior to the party/event or adult approval at the time of the event. If you wish to have an “M” rated game or higher at your party/event please contact us indicating the game you prefer or let the Game Coach know as soon as you can after he gets there. It is also recommended that all clients CALL with their game requests.

PARTY PICTURES:
One service that FUNDAY PARTY RENTALS provides is photographs of the party in action from the inside of the Theater. Also when renting any of the inflatables. If you prefer not to have pictures of the party posted on our Fan Page please let us know.

There is also a WAIVER that needs to be signed before every party using inflatables .

click this hyperlink to print>> waiver release form new

 

click here ^to download just incase hyperlink doesn’t work

 

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